Refund policy

Return & Refund Policy

Hey! We totally get it — sometimes things don’t work out. No worries, we’re here to help.

📦 Want to Return Something?

If you’re not happy with your order, you can return it within 14 days of receiving it. Just make sure:

• The item is in the same condition you got it (unused and in its original packaging).

• You have the order number or proof of purchase.

💸 How Refunds Work

Once we get the item back and check it, we’ll let you know.
If everything’s good, we’ll send the refund to your original payment method within 5–10 business days.

Note:

• Shipping fees (if any) are non-refundable.

• Sale items might not be eligible for a refund.

🔁 Need an Exchange?

If your item arrived broken or faulty, we’ll happily replace it. Just reach out to us!

📬 Talk to Us

Got questions? Need to start a return?
Just email us at: [h.sewelam.com]
Or contact us right here on the site — we’re quick to reply